Responsibilities

  • Greet and welcome guests as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Enter customer information from phone calls into customer relation management (CRM) system
  • Provide basic and accurate information in-person and via phone/email
  • Ensure reception area is tidy and presentable
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Job Requirements

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office
  • Hands-on experience with office equipment (e.g. copiers and printers)
  • Professional attitude and appearance
  • Strong written and verbal communication skills
  • Excellent organizational skills
  • Positive attitude
  • Customer service attitude